In 10 days, get the customer insights you need to drive improvements, growth, and profitability …

Acumeni makes getting actionable customer insights faster, simpler, and cost-effective.

Benefits of Acumeni:

  • Enhanced Customer Understanding

    Gain accurate, real-time insights into customer satisfaction (CSAT) and loyalty (NPS) drivers, enabling your C-Levels to better understand and meet evolving customer needs effectively.

  • Cost Efficiency

    Save time and resources with our 10 days outsourced service, which provides comprehensive customer insights faster and more affordably than traditional methods.

  • Strategic Insights For Better Decision-Making

    Empower your executive management team (EXCO) with actionable insights to develop effective strategies and initiatives that drive continuous improvement, growth and profitability.

  • AI-Powered Analytics

    Leverage advanced AI-powered insights to identify opportunities and challenges.

  • Action Recommendations

    Drive efficiency, growth and profitability by making informed decisions based on detailed customer insights and action recommendations.

Your 10 Day Customer Insight Report (CIR)

Some of our customers

About Us

Acumeni is a trading name of ESJ Software, a UK software development company that specialises in developing and supporting innovative cloud and enterprise solutions for customer service focused organisations.

ESJ Software is investing in the future of cloud solutions – developing new solutions and services for global markets.

Our aim is to aggressively grow our customer base by introducing innovative solutions and services that deliver value to our customers.

  • Innovation

    ESJ Software constantly strives to innovate and extend product and software offers to ensure our customers stay ahead.

  • Professionalism

    We take pride in our ability to meet and exceed our customer’s expectations.

  • Timeliness

    At ESJ Software we understand that time to market is key. We work tirelessly to ensure we deliver new features, updates and resolve support ticket issue on time.

  • Value

    Our objective is to put our customers first and ensure that our software solutions are dependable and offer real world value – we want our customers to derive significant returns.